1. Information We Collect

When you use our website or services, we may collect the following information:

Personal Information: Name, email address, phone number, shipping and billing addresses, and other details you provide when contacting us or making a purchase.

Usage Information: Data about how you interact with our website, such as pages visited, time spent, and links clicked.

Cookies & Tracking Data: Information collected through cookies and similar technologies to improve your experience on our site.

2. How We Use Your Information

We use your information to:

Process and manage your orders or inquiries.

Provide customer support and respond to your questions.

Improve our products, services, and website experience.

Send updates, promotions, and newsletters (with your consent).

Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share your data only with:

Service providers who assist us in delivering our services (e.g., payment processors, delivery partners).

Legal authorities, if required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Access the personal information we hold about you.

Request correction or deletion of your personal data.

Opt-out of receiving marketing communications.

To exercise your rights, please contact us at info@haano.com

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:

Email: info@haano.com

Phone: +233 59 382 7972